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Frequently asked

FAQs

Quick answers about RateSearch, refinancing, and how Mango Financial Group works. Pick the tab that matches what you're refinancing.

No. Using RateSearch will not affect your credit score in any way.

We do not perform a credit check, a credit enquiry, or any other form of credit file activity when you use the tool. The analysis is based entirely on the information you enter — loan balance, current rate, property value — none of which touches your credit file.

If you decide to refinance and apply for a new loan through Mango Financial Group, only at that point — and only with your explicit consent — would a lender perform a credit check as part of their application process. That's a separate, opt-in step that happens after you've decided to proceed.

Yes. There's no cost to use the tool, no obligation, and we don't share your details with anyone outside of Mango Financial Group. RateSearch earns its keep through Mango's broking business — if you refinance through us, lenders pay Mango a commission, the same commission they'd pay any broker. You don't pay extra.

The rates shown are real lender rates pulled from current rate sheets, updated monthly. Your actual offered rate will depend on the lender's full assessment of your situation (employment, credit, equity, etc.) — but the comparison gives you an indicative figure that's usually within 0.1–0.2% of what you'd be quoted on a full application.

We email you a copy of your analysis. If you asked for a call, a Mango Financial Group broker will contact you within 1 business day. If you ticked the rate-monitoring option, we'll keep an eye on your loan vs the market and email you if a meaningful gap opens up. Nothing happens without your say-so.

Most refinances complete in 4–6 weeks from application to settlement. Some are faster (Macquarie can settle in 3 weeks for clean files), some slower depending on the lender's workload. Your Mango broker will give you a more specific timeline based on which lender you go with.

Roughly: a discharge fee from your current lender ($150–$400), a settlement fee at the new lender ($0–$500), and sometimes a valuation ($0–$500). All in, $500–$1,500 is typical.

Many lenders offer refinance cashbacks of $2,000–$4,000 that more than offset these costs. Your broker will work out the all-in numbers before you commit.

Lenders Mortgage Insurance applies when your loan-to-value ratio (LVR) is above 80%. It's a one-off insurance the lender takes out to protect themselves if you default — but it's added to your loan balance, so you pay it.

At 85% LVR LMI is typically 1–2% of your loan; at 90% it's 2–3%. Avoidable if you can get your LVR below 80% via a partial paydown or higher property valuation.

Not unless you choose a lender without those features. Most lenders we recommend offer offset and redraw — though the offset variant of a loan is usually 0.10–0.30% higher than the no-offset variant. Mango's recommendations show offset-variant rates so the comparison is honest.

RateSearch's mainstream panel might not be the best fit, but specialists like Pepper Money and Liberty actively lend to non-standard situations — recent defaults, self-employed income, complex tax structures, low documentation. A broker call is the right next step. Mango can map options that go-direct applicants miss.

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